Benefits Questions? Need Help?
If you’re enrolled in the Healthy Options medical plan, your Benefits Advocate is your point of contact for clarification of your medical plan or assistance resolving medical claims or prescription issues.
Your Benefits Advocate can help you:
- Understand what your benefits cover and how your medical plan works
- Address claim issues you’ve been unable to resolve with UnitedHealthcare, Express Scripts or other providers
- Learn how to find high-quality hospitals, doctors and other health care professionals
- Research and understand issues with incentives
- Find Health Coaches and Health Improvement Programs to help you meet your goals
- Get in touch with registered nurses to answer your medical questions
- Locate highly trained professionals who specialize in managing serious, ongoing medical conditions
